Integrations Directory 
Talkdesk
Talkdesk is a cloud-based contact center solution that helps businesses improve customer experiences.
- Calls
- Agents
- Contacts
- Tickets
- Conversations
- Events
- Companies
AI Operation Agent
Company Data
Company Knowledge
→
AI Decision Framework
→
AI Operation Tools
Your Business Process
Use Talkdesk for your operation
Client Registration
Collect detailed information from clients to create a formal customer record.
Module:Sales
Entity:Contact
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Customer Feedback/Survey (e.g., Net Promoter Score)
Collect feedback on customer satisfaction to drive improvements and retention.
Module:Sales
Entity:Customer Engagement
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Exit Interview
Collect feedback from departing employees for retention and process improvement.
Module:Human Resources
Entity:Employee
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Leave / Time-Off Request
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Module:Human Resources
Entity:Time-Off Request
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