Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Allow users to request product demos or free trials, signaling strong buying intent.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
Initiate the purchase process based on a finalized quote or customer intent.
Submit receipts for expense reimbursement or record-keeping.
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