Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Collect emails and consent for marketing communication via newsletters and announcements.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Record safety incidents, near-misses, or workplace accidents for compliance and analysis.
Manage order returns, process returned goods, and update inventory accordingly.
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