PagerDuty is a SaaS incident response platform for IT departments. It collects alerts from your monitoring tools and gives you an overall view of all of your monitoring alarms.
Capture potential customer information for sales follow-up and nurturing.
Log working hours, track attendance, and sync with payroll or billing.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
Record formal warnings or corrective actions taken against employees.