Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
Collect feedback from departing employees for retention and process improvement.
Allow prospects to formally request pricing or proposals for services/products.
Record increases or decreases in stock due to loss, damage, cycle counts, etc.
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