Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).
Collect emails and consent for marketing communication via newsletters and announcements.
General inquiries or messages from prospects; starts the sales conversation.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
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