Freshdesk is cloud-based customer support software providing helpdesk support with all smart automations to get things done faster.
Log working hours, track attendance, and sync with payroll or billing.
Initiate the purchase process based on a finalized quote or customer intent.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).
Test different subject lines, layouts, or call-to-actions to optimize marketing effectiveness.